Just thought that you might appreciate some feedback on the chine stabilizers that Brad fitted to our boat. We have done about 30 hrs or so on varying bay conditions including quite choppy N and NE conditions and can now say with some confidence that the stabilizers make a very substantial difference underway and at anchor. Boat speed has not suffered at all as far as I can tell. The boat is no longer tender and roll motion is very much shorter. The boat is much more comfortable at anchor. We have not had to deploy the flopper stoppers at all. Also the transmission rattles have been entirely eliminated.
Also the bow rails are about as good as we could have anticipated, even better for that matter and suit the boat perfectly. Can you let Brad know that we are extremely pleased with his efforts.
Also please thank Aaron for replacing bearings, taking out the drive plate and fitting the rebuilt unit and getting the engine shaft alignment spot on.
Peter and Viki Baker.
This is a letter of thanks and recognition to the crew at Rogers & Lough for their work in the course of our major refit in Brisbane. There were many substantial engineering projects thrown their way and they would work quickly and whatever hours were required to finish the projects on or before schedule and would go to whatever lengths required assuring a high quality result. Henning Heinemann Master, M/Y Jeremy 20/03/2010
Sir I really wish to convey our sincere appreciation for the superb service which you continue to provide to my skipper, Darryn Muldoon at the Gold Coast, in regard to our vessel Reefrunner. You supplied two new shafts last year to the vessel and it has only recently really been sailed around the Bay area, but the skipper informs me that whenever he has contacted your firm, about a couple of things like stuffing boxes , and shaft balancing etc, you have been there on the spot, and ready to do whatever, whenever.. and we have had no such response from other marine engineers, locally that worked on the vessel, quite the opposite in fact, and we have been “ripped off” by them. Please be aware that your reliability and excellent service is being discussed and your firm will hopefully reap the benefits ten hundred fold, of what you do for us and our boat, we may be here in the middle east but we depend on honest, reliable and TRUSTWORTHY people such as yourself,while we are away and you have proved that you do, indeed look after the customer even after the job has been done.
Kind regards Royd Kennedy October 2,2009